RETURNS & REFUNDS
We want you to be 100% satisfied with your order. If you have ordered something that is not suitable you can return the item for a full refund as long as the follow the conditions are met:
Please notify us by email or telephone of any issues with the contents of your order within 5 working days of receiving your goods. All of our orders are picked and then double checked by a second member of staff to ensure that the contents is accurate, but mistakes can still happen.
If you can email us at firstname.lastname@example.org with the information below this will enable us to deal with the error as quickly as possible:
If we are unable to dispatch the order items to you immediately, you will be contacted to see if you are willing to wait for the item to come back into stock or if you would prefer a refund.
Please allow 7 days for your order to arrive. If your order fails to arrive 7 days after the dispatch date, please notify us by email or telephone. You must notify us of any issues within 30 days of the dispatch date, replacement orders will not be dispatched after this 30 day cut-off period.
Sign up to get the latest on new products, offers and more …